FAQs
What types of kitchen gadgets do you offer?
Nestica specializes in a curated selection of innovative kitchen gadgets, with a focus on portable things. These products are designed to provide safety, convenience, and powerful performance, making them ideal for health enthusiasts and busy individuals.
What materials are your kitchen gadgets and home decor essentials made from?
Our kitchen gadgets are constructed from durable materials that are designed to withstand regular use. The specific materials may vary by product, but we prioritize user-friendly features and safety in our designs.
What is your return policy?
To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Returns must be initiated within a specified timeframe, and you will need to provide proof of purchase. For more detailed information, please refer to our return policy.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Do you offer international shipping?
Yes, we offer international shipping. However, shipping times and costs may vary based on the destination. Please check our shipping policy for more detailed information regarding international orders.
Can I exchange my product for a different one?
While we do not offer direct exchanges, the fastest way to obtain a different product is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
What should I do if my item arrives damaged?
If your item arrives damaged or defective, please inspect it immediately and contact us as soon as possible. We will evaluate the issue and work to resolve it promptly.
Are there any items that cannot be returned?
Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us for clarification.